| Some people walk into meetings armed with slides. Others bring a confident opinion. Â
This kind of 'answers-led' approach is usually about serving yourself (sorry, hard truth). Being clever, knowledgable, making things certain.
And I'm not saying there isn't a time and a place for having strong, crisp answers to key questions.
But people who are there to act in service of the group and its aims, know how to ask incisive questions.
Not fluffy, stall-for-time questions.
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I mean the kind that:
- refocus a scattered room
- break through conflict and tension
- get people out of rabbit holes
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Why are good questions SO powerful?
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Humans are question-answering machines. Our brains are wired to respond automatically, instinctively, often creatively to interesting questions.
Thatâs why a good question can do more than keep a meeting moving. It can unlock a new way to see something or gently flag something that people arenât saying out loud yet or bring generosity where thereâs tension.
Itâs also a bold, brilliant move when youâre not sure what to say. You donât need to perform. You just need a really good question. Â
Before I show you my list, can I recommend you go and follow the Queen of Meeting Questions, Steph Vidal-Hall - she even has a free monthly group called 'question club' where people prepare great questions for upcoming meeting.Â
And now, let me talk you through my go-to list.Â
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My 15 question swipe file for you
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Hereâs a handful of sharp, thoughtful questions to keep in your back pocket. I use them whether I'm leading the meeting or not!
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Questions for getting clarity at the start Â
Start by focusing the groupâs attention on what matters:
- Whatâs the real decision weâre trying to make today?
- What's the best use of our time today? (if you've ever been in a meeting with me, you've almost certainly heard me ask this đ)
- Whatâs at stake if we donât make progress on this?
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These questions help people scope the session together with what matters right here and now.
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Questions to shape and sharpen the discussion
Use these when things feel circular, vague, or over-complicated:
- What options are available to us?
- What do we agree on, and where is there still disagreement?
- What feels like the heart of this issue?
- What are the risks of taking the next right step on X and how could we mitigate them?
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Questions like these help surface whatâs clear, whatâs unclear and whatâs being avoided.
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Questions to handle conflict and tension (without shutting things down) Â
Instead of ignoring disagreement, use questions to explore it:
- Whatâs underneath the hesitation weâre hearing?
- Whatâs the most generous interpretation of [this situation]?
- What do you want the group to understand that they're not yet getting?
- What's the bigger goal here that we agree on?
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Questions to bring clarity and action at the end. Â
Wrap up by asking questions that create clarity and forward motion:
- What information are we missing that we need to gather after this meeting? Letâs make a list.**
- Whatâs the best use of the remaining time we have together today?
- Whatâs one small step we could take straight away to make progress on this?
- What did we decide today and who should we tell about it?
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Answers impress, questions serve
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Itâs easy to feel like youâre supposed to bring your âsolution selfâ into every meeting. Â
But the truth is, your value often lies in your attention, not your answers.
The people who are most helpful in group settings are rarely the ones doing the most talking. They are the people trying to pull the threads together and ask questions that move the group forward.
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So next time you feel stuck, underprepared or unsure, donât default to âI should have known this.â Â
Ask: Whatâs the question that would help this room move forward right now?
You don't need to be clever (truly), just be useful. |