ONE-HOUR MASTERCLASS
Hold Your Own
Learn how the most assured people run client meetings to build trust, exude warm authority, make progress - and get paid again and again.
What you'll learn
- A simple, repeatable way to open and steer any client meeting from the first minute
- Build genuine trust and real authority, without a job title to lean on
- Simple structures you can use to help clients with discovery, feedback and decision-making in meetings.
- Handle curveballs, dominant voices and awkward moments without losing the room
- Set and hold your boundaries warmly, so scope creep and over-delivery stop happening to you
- How to make real progress in every meeting, and get paid again and again
- A full playbook of every technique, phrase and approach to use over and again.
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A structured approach, not tips.
Most advice on meetings stops at "have an agenda". This goes deeper. You will learn how skilled facilitators actually run a room, so you can lead a client meeting with quiet confidence even when you have no job title to back you up and you are outnumbered at the table.
A blend of facilitation skill, personal presence and simple tools and structures you can use in your very next meeting.
Made for people who go it alone
If you run client meetings on your own and you're often outnumbered or outgunned by clients, this is for you. You're an expert in your content - let me teach you how to make sure that translates into true authority with every client, no matter what curveballs come at you.
Led by meetings expert Dr Carrie Goucher
I research and teach how people collaborate together, with a particular focus on meetings as the place where trust, authority and progress are really made.
My whole approach is about the right amount of structure in service of genuinely human conversation, which is exactly what you need when it is just you and the client.
Before my PhD, I ran a 20-person agency for 7 years so I am hugely familiar with the challenges of handling and teaching more junior team members to handle tricky client meetings!
Follow me on LinkedIn for every day meeting advice, totally free.