Don't mistake informality for psychological safety
Leaders confuse informality with distributed power. Not the same.
“Ohhhh, we all say what we think in this team”
“There’s no hierarchy round here - it’s very informal!”
Except that usually most people don’t and there is.
And that matters.
Distributing power (safely) is one of the things I tackle all my programmes as part of making a do-able shift towards a faster, flatter culture that’s within reach of ‘normal’ organisations.
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