Don't mistake informality for psychological safety

leadership mindset

Leaders confuse informality with distributed power. Not the same.

“Ohhhh, we all say what we think in this team”

“There’s no hierarchy round here - it’s very informal!”

Except that usually most people don’t and there is.

And that matters.

Distributing power (safely) is one of the things I tackle all my programmes as part of making a do-able shift towards a faster, flatter culture that’s within reach of ‘normal’ organisations.

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