How to take the friction out of collaboration (especially meetings)
RESOURCE AREA FOR THE GROWTH CLUB MEMBERS

Hello from Carrie! I've been modernising ways of working for 20 years and I have a PhD in transforming meeting culture.
My job is to help organisations take the friction out of how they meet and collaborate - and work faster, better and with less drama.
In this pack, you'll find the 10 premium guides I think will most help you:
- Understand the real issues underpinning collaboration problems, meeting culture (and 'ping' culture!)
- Learn how to use meetings to support the wider changes you're making across the organisation
- Improve your own meetings and collaboration as you go
Make sure you sign up to get a new collaboration principle or technique in detail every week in my FrictionFree newsletter.
The guides I handpicked for you 💚
Understanding and changing meeting culture
💚 9 mistakes companies make when they try to fix meetings (and how to get it right)
💚 Seven mechanisms you must understand to meet and collaborate better
💚 Get out of 'tools' and give people a strategic direction to guide them
💚 Five helpful norms I introduce in every organisation and team I work with
💚 Everything you need to know about Collabureaucracy and how to get out of it
💚 Your organisation is probably in parent-child mode - and this will explain a lot
💚 Five specific ways I help orgs activate Adult-to-Adult culture in a year
💚 Five places to intervene if you want to shift culture, norms and habits
Specific collaboration techniques I think you'll find useful
💚 Design how you collaborate on your next project (and watch that project fly...)
💚 A better way to do project review meetings
💚 Learn this way to consult with people (without endless meetings)
💚 Psychologically strong teams and how to develop one (Part 1)
💚 Psychologically strong teams and how to develop one (Part 2)
💚 How I handle leaders who disrupt the session they asked me to run 😵
💚 49 everyday things that break psychological safety (from my own personal fail list)
💚 An easy, meaningful exercise to take friction out of team collaboration (How I meet best)
💚 How to redesign any meeting so it fits in 30 minutes
💚 A creative technique for resetting a regular meeting that has 'got lost'
AI hack: Get my go-to meeting summary prompt
The meeting summaries automatically created by Microsoft and other copilots are nowhere near good enough to use in real life. Here's what I do instead to instantly create the detailed meeting summary I need.
My meeting AI prompt:
- Takes any meeting transcript and turns it into detailed notes - close enough to share with some small edits
- Creates specific but concise notes rather than reams of GenAI waffle (and all those headings and subheadings 😵)
- Asks AI to fill in gaps, flag up risks and make recommendations - adding value to the work, not just recording the content of the meeting.
